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Recently, I purchased a new phone from Verizon. Unfortunately, the device stopped working after using it for a few days.
Since the device was under warranty, I decided to file a return request.
As I logged into my Verizon account, it prompted me to compulsorily enter my “Location Code” to complete the application.
I was unaware of my location code, so I sought help from the internet to find out about it.
After reading the available web articles, it was easy for me to understand their importance.
The Verizon Location code is a unique code assigned to each physical store. It’s required to track pre-orders, file returns, and for insurance claims.
I’ll also talk about how long it takes to receive your code and alternate methods to get your location code.
What is a Verizon Location Code?
A Verizon Location code is a unique code assigned to you upon confirming your order.
It helps Verizon detect which location the orders are placed and the shipping status from the courier service.
It lets you track your pre-orders easily, and you’ll also need it while filing claims and return requests.
Location codes are alphanumeric, starting with the letters X or N, followed by numbers. Sometimes, they may contain only numbers.
How To Find Out Your Verizon Location Code?
If you have placed an online order through the Verizon website, you can find the location code on the order confirmation webpage, right below the ‘Order Summary heading.
Similarly, you can locate it for your pre-orders.
You will find a product on the top right of your order invoice when you purchase a product from an authorized Verizon store.
Alternatively, you can log in to your Verizon account to fetch the code.
- Log in to your My Verizon Account.
- Go to the My Orders segment. Here you will find the details of your recent and past orders.
- Click on the specific order to see its details.
- You will find the location code mentioned under ‘Order Summary’.
Does Each Verizon Outlet Have A Location Code?
Each Verizon store will have a particular location code. Verizon needs to keep a record of its daily sales. It helps them detect the source or origin of each invoice.
Since Verizon products are shipped from store locations, even online purchases are linked to whichever physical store is assigned to your delivery location.
It further helps Verizon know from which store a product has been purchased and track its shipments.
Is a Location Code Assigned to Every Verizon Purchase?
Not all Verizon orders will have a location code tagged to them.
Also, the orders placed through Verizon-authorized retailers like Best Buy will not have any location code.
In such cases, it’s easier to visit the authorized retailer to solve any issues.
Thankfully, any purchase, be it online or offline, made directly through Verizon contains the location code.
How Long Does it Take to Receive Your Verizon Location Code?
When you purchase from your nearest Verizon store, the product receipt or invoice is mailed to you where your location code is mentioned. It can take up to 12 hours.
In case you don’t receive any mail from Verizon, check the spam folder of your mailbox as well.
A hard copy of your order invoice takes even longer to reach you.
If you order a product online, you can instantly find your location code on the order confirmation page.
Do You Need Your Verizon Location Code for Tracking a Shipment?
You must have a Verizon Account to track a shipment using the Verizon website.
After logging in to your account, you will be asked to fill in a few crucial details.
Your Verizon location code is a mandatory field for tracking an order. Unfortunately, without it, you would not be able to track your Verizon package.
You can contact Verizon customer support if you don’t have a location code for your order.
Track Your Pre-orders Using the Verizon Location Code through Your Verizon Account
This section will mention the step-by-step procedure to track your Verizon order.
- Sign in to your Verizon Account.
- Visit the Check order status page.
- Enter your “Pre-order Confirmation Number” from your order confirmation email.
- Enter your Location Code.
- Enter your last name and area zip code as well.
- Verify that you are not a robot.
- Click on the “Check Status” box once you’ve filled in the necessary details.
Do You Need Your Verizon Location Code for Making Claims?
You will need your location code at Verizon to file a claim for your device.
The claim can be for device damages, insurance, delivery, or promotion (for example, Samsung promotion).
More importantly, even for putting in a return request, the location code is mandatory.
What Happens If You Can’t Fetch Your Verizon Location Code?
A Verizon location code is mandatory for several vital processes, as already mentioned in the previous sections of this article.
Failing to enter a valid location code deprives you of critical Verizon services. You may contact Verizon customer service to know more about it.
However, Verizon paperwork, such as filling up the concession Plan form, does not require a location code.
Therefore, you can leave it blank in such cases and use a Store Number instead.
Is There Any Alternative Way to Fetch Your Verizon Location Code?
If you cannot trace your location code, speak to a Verizon representative, provided you purchased the product from Verizon directly.
You can call Verizon at 1-800-837-4966 and follow the directions over the call.
They will ask you a few questions for verification purposes, and after completing the verification, they will instantly provide you with a suitable location code.
How Can You Locate the Verizon Store Number?
The store number is assigned to each of Verizon’s outlets. You can use this instead of a location code in some cases.
You may visit their find a store page to find your Verizon store number. Enter your location in the search box and wait for the results.
Alternatively, you can locate the number using your area zip code.
You may also have your browser’s location access turned on to let the website figure out your nearest store.
Contact Support
If you can still not fetch your location code from Verizon, you can always seek help from their customer support page.
You can directly contact Verizon by calling them at 1-800-837-4966. You can even chat with them and leave your query on their location code community page.
Final Thoughts
Always check the location code whenever you purchase a product from Verizon, be it online, in physical stores, through the mobile app, or through their telephone sales. It acts as proof of your purchase’s authenticity.
However, if you purchase a Verizon product from any authorized seller, they will not provide you with the Verizon location code.
A location code is a must when you want to file a return immediately.
If your pre-orders fail to reach you on time, you can report this to Verizon using your location code.
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- Verizon Loyalty Discount: Check if You’re Eligible
Frequently Asked Questions
How can I track a Verizon shipment?
You can track your Verizon shipments or pre-orders using your Verizon order number and fill in the other mandatory details asked during the online process.
Does Verizon use delivery partners?
Verizon uses delivery partners like FedEx and UPS.
What does the Location Code on my pre-order mean?
The location code on a pre-order denotes the location of the Verizon store where its invoice has been generated.
It helps Verizon keep track of its orders and provide better services to customers.
How can I claim a return for my Verizon phone without my location code?
You cannot leave the location code blank to file a claim for any Verizon device.
However, if you can’t find your location code, you can always call Verizon customer care, and they’ll help you.
